Help

To access the CASBEGA purchasing portal, you should register as a supplier and receive an authorisation notification in the portal.

How to register
To register as a CASBEGA supplier, follow these simple steps:
  1. Click on the “ask for registration” link.

  2. Complete the information requested. The fields marked (*) are mandatory.

    3. VERY IMPORTANT:

    Please enter a minimum of 6 characters for your user code and password. These codes will be necessary to access the CASBEGA portal.


  3. Once the registration process has been completed, you will receive a confirmation email of your homologation as supplier of CASBEGA. From that moment onwards, you may access the CASBEGA purchasing portal.
 

How to access the Portal
If you have already registered as a CASBEGA supplier::

  1. Introduce access codes in the space reserved and click “enter”.
  2. If you wish to enter an offer, select “offer requests”. Modify format configuration according to your needs.
  3. If you wish to modify your user information, select “user options”.
  4. If you are the principal user of the company, and you wish to modify data related to it, select “modify company”. Through this option, you may also attach files related to your company. which may be of use to CASBEGA.
I forgot my access codes

If you have already registered as CASBEGA supplier but, have forgotten the access codes:

  1. Click the link "Forgot your password?".
  2. Introduce the email address with which you have registered in the purchasing portal.
  3. An email with your access codes will be sent automatically.
FREQUENTLY ASKED QUESTIONS :

P- I introduce the access codes but the system tells me that they are incorrect.

R- Check that the codes are being introduced in exactly the same way as when you registered them, (taking into account capital letters, spaces, etc). To verify that the codes introduced are correct, you can use the link “Forgot your login data ?” and the codes will be resent to you.

P- I have requested the registry, but when clicking “Accept” in the sign-up contract the link fails.

R- Depending on your specific case, try the following:
  1. If you have the Google bar installed:It is possible that the pop-up block is activated. To deactivate it, go to the “options” menu of the Google bar and deselect the “pop-ups block” option.

  2. If you have the Windows XP Service Pack 2 installed, go to Tools -> Internet Options -> Privacy from the Internet Explorer, and check that the emergent elements’ block is disabled. Select the “Security” tab and click on“customized level”. Check that the “Enable” box from the file download is marked.
P- I have accessed the purchasing portal with my access codes, but when clicking"Offer request" the page freezes.

R- Check that thenavigator through which you access Internet is Explorer 6.0 or superior.

P- The buyer has communicated that I may introduce an offer in the portal. I have accessed the portal with my access codes but I cannot view any published process.

R- For some reason, the buyer has not yet published the process in the portal. Contact the buyer.
Tutorials
For further information, you may download the following manuals:

download pdfTechnical Requirements
download pdfHow to register

If you have not been able to resolve your queries, contact us through the email address: compras@casbega.com